Impact of service quality on customer loyality: a study in organised retail sector
By: Samridhi.
Contributor(s): Kaushik, V.K.
Publisher: Maharshi Dayanand University, Rohtak 2011Description: 350.Subject(s): Customer loyality -- India | Retail trade -- India | Retail trade -- Customer services -- India | Retail trade surveys -- India | Consumer behavior -- IndiaDDC classification: TS 1081| Item type | Current location | Call number | Status | Date due | Barcode |
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Thesis
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NASSDOC Library | TS 1081 (Browse shelf) | Not for loan | 47897 |
includes appendices and bibliography
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