Rathod, Raju M. Role of retail outlets in customer satisfaction: a study with special reference to exclusive and multi-brand retail outlets - Sardar Patel University, Vallabh Vidyanagar 2006 - 273 includes appendices and bibliography Subjects--Topical Terms: Retail tradeStores, RetailConsumer satisfactionBrand loyaltyOutlet stores Dewey Class. No.: TR.0369