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Managing technologies and automated library systems in developing countries: open source vs commercial options

by Koopman, Sjoerd | Dione, Bernard | Savard, Rejean | International Federation of Library Associations and Institutions.

Publisher: Munchen K.G. Saur 2008Availability: Items available for loan: [Call number: 025.00285 MAN-] (1).

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2.
Virtual customer: a new paradigm for improving customer relations in libraries and information services:satellite meeting

by Koopman, Sjoerd | Savard, Rejean | Ferreira, Sueli Mara Soares Pinto.

Publisher: Munchen K.G. Saur 2005Availability: Items available for loan: [Call number: 025.5 VIR-] (1).

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