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Enhancing accountability in public service delivery through citizen's charters: the Indian experience

by Mishra, R.K | Potaraju, Geeta.

Publisher: New Delhi Academic Foundation 2015Availability: Items available for loan: [Call number: 351.54 MIS-E] (1).

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2.
Memorandum of understanding in India

by Mishra, R.K | Potaraju, Geeta | Institute of Public Enterprise, Hyderabad.

Publisher: New Delhi Academic Foundation 2016Availability: Items available for loan: [Call number: 338.749 MIS-M] (1).

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