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1. Consumer grievances redressal

by Arora, Renu.

Publisher: New Delhi Manak Publications 2005Availability: Items available for loan: [Call number: 658.8343 ARO-C] (2).

2. Customer satisfaction in indian aviation sector: an analytical study

by Kaushik, Neeraj | Kaushik, V. K.

Publisher: Maharshi Dayanand University, Rohtak 2008Availability: Items available for reference: [Call number: TK.0402] (1).

3. Public services in India: an analysis of their consumption in West Bengal

by Maitra, Tares.

Publisher: New Delhi Mittal Publications 1985Availability: Items available for loan: [Call number: 339.47095414 MAI-;] (1).

4. Role of retail outlets in customer satisfaction: a study with special reference to exclusive and multi-brand retail outlets

by Rathod, Raju M | Patel, Rajnikant P.

Publisher: Sardar Patel University, Vallabh Vidyanagar 2006Availability: Items available for reference: [Call number: TR.0369] (1).

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