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1. User-oriented evaluation of information systems and services

by Bawden, David.

Publisher: England Gower Publishing 1990Availability: Items available for loan: [Call number: 025.52 BAW-;] (1).

2. End-user revolution: CD ROM, internet and the changing role of the information professional

by Biddiscombe, Richard.

Publisher: London Library Association 1996Availability: Items available for loan: [Call number: 025.580285 END;] (1).

3. Virtual customer: a new paradigm for improving customer relations in libraries and information services:satellite meeting

by Koopman, Sjoerd | Savard, Rejean | Ferreira, Sueli Mara Soares Pinto.

Publisher: Munchen K.G. Saur 2005Availability: Items available for loan: [Call number: 025.5 VIR-] (1).

4. Use of libraries: a guide to better use of libraries and their resources

by Sharma, C.D.

Publisher: New Delhi Metropolitan 1978Availability: Items available for loan: [Call number: 025.5 SHA-;] (1).

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