000 00524nam a2200157Ia 4500
999 _c13524
_d13524
082 _aTV.0197
100 _aVenkoba Rao, D.
245 0 _aEmployee engagement in the Indian ITES-BPO industry
260 _c2009
_bOsmania University Hyderabad, Hyderabad
300 _a189
504 _aincludes appendix and bibliography
650 _aInformation Technology Enabled Services (ITES)
_vManagement
_zIndia
650 _aBusiness Process Outsourcing (BPO)
_vManagement
_zIndia
710 _aVidyadhar Reddy, A.
942 _cTH
_2ddc