| 000 | 00593nam a2200169Ia 4500 | ||
|---|---|---|---|
| 999 |
_c21790 _d21790 |
||
| 082 | _aRS 0714 | ||
| 100 |
_aSampath, V. _uYadava College _v Madurai (Tamil Nadu) |
||
| 245 | 0 |
_aStudy on customer behaviour and service quality dimensions in banking sector _b: a SERVQUAL approach in Indian context |
|
| 260 |
_c2013 _bIndian Council of Social Science Research _aNew Delhi |
||
| 300 | _a177p | ||
| 504 | _aincludes appendices and bibliography | ||
| 650 | _aCustomer Behavior | ||
| 650 | _aBanks and Banking | ||
| 650 | _aCustomer Services - Evaluation | ||
| 650 | _aServqual | ||
| 942 |
_cRP _2ddc |
||