000			01494nam a22001577a 4500
999			_c26622 _d26622
020			_a9780128051870
082			_a658.4038 _bJAY-S
100			_aJay, Liebowitz
245			_aSuccesses and Failures of Knowledge Management
250			_a1st Ed.
260			_aCambridge _bMorgan Kaufmann _c2016
300			_axviii,221
520			_aSuccesses and Failures of Knowledge Management highlights examples from across multiple industries, demonstrating where the practice has been implemented well—and not so well—so others can learn from these cases during their knowledge management journey. Knowledge management deals with how best to leverage knowledge both internally and externally in organizations to improve decision-making and facilitate knowledge capture and sharing. It is a critical part of an organization’s fabric, and can be used to increase innovation, improve organizational internal and external effectiveness, build the institutional memory, and enhance organizational agility. Starting by establishing KM processes, measures, and metrics, the book highlights ways to be successful in knowledge management institutionalization through learning from sample mistakes and successes. Whether an organization is already implementing KM or has been reluctant to do so, the ideas presented will stimulate the application of knowledge management as part of a human capital strategy in any organization.
650			_aOrganizational learning _vKnowledge management
942			_2ddc _cBK