| 000 | 00483nam a2200157Ia 4500 | ||
|---|---|---|---|
| 999 |
_c7786 _d7786 |
||
| 020 | _a9789350249215 | ||
| 082 | _a332.170954 GAN-S | ||
| 100 | _aGandhi, Meenakshi | ||
| 245 | 0 | _aService quality and customer relationships in Indian banking | |
| 260 |
_aMumbai _bHimalaya Publishing House _c2011 |
||
| 300 | _a206 | ||
| 504 | _aincludes bibliography | ||
| 650 |
_aBanks and banking _vCustomer services _vIndia |
||
| 650 |
_aBanks and banking _vPublic relationships _vIndia |
||
| 942 | _cBK | ||