000 00530nam a2200169Ia 4500
999 _c8962
_d8962
020 _a9789332703094
082 _a351.54 MIS-E
100 _aMishra, R.K.
245 0 _aEnhancing accountability in public service delivery through citizen's charters: the Indian experience
260 _aNew Delhi
_bAcademic Foundation
_c2015
300 _a177p
650 _aPublic administration
_zIndia
650 _aGovernment accountability
_zIndia
650 _aIndia
_vCharters, grants, privileges
700 _aPotaraju, Geeta
942 _cBK