000			01635nam a2200193Ia 4500
999			_c9256 _d9256
020			_a9781107483903
082			_a331.256 _bRES-
245		0	_aResearch and Theory on Workplace Aggression
260			_aNew York _bCambridge University Press _c2017
300			_axv, 393p
440			_acurrent perspectives in social and behavioral sciences
520			_aWorkplace aggression is a serious problem for workers and their employers. As such, an improved scientific understanding of workplace aggression has important implications. This volume, which includes chapters written by leading workplace aggression scholars, addresses three primary topics: the measurement, predictors and consequences of workplace aggression; the social context of workplace aggression; and the prevention of workplace aggression. Of note, the book encompasses the various labels used by researchers to refer to workplace aggression, such as 'abusive supervision', 'bullying', 'incivility' and 'interpersonal conflict'. This approach differs from those of previous books on the topic in that it does not focus on a particular type of workplace aggression, but covers an intentionally broad conceptualization of workplace aggression - specifically, it considers aggression from both the aggressors' and the targets' perspectives and includes behaviors enacted by several types of perpetrators, including supervisors, coworkers and customers
650			_aWork Environment _vResearch
650			_aAggressiveness _vResearch
650			_aPsychology, industrial _vResearch
700			_aHershcovis, M. Sandy
700			_aBowling, Nathan A.
942			_cBK _2ddc