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Impact of service quality on customer loyality: a study in organised retail sector

By: Samridhi.
Contributor(s): Kaushik, V.K.
Publisher: Maharshi Dayanand University, Rohtak 2011Description: 350.Subject(s): Customer loyality -- India | Retail trade -- India | Retail trade -- Customer services -- India | Retail trade surveys -- India | Consumer behavior -- IndiaDDC classification: TS 1081
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