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1.
Women, identity and India's call centre industry

by Basi, Tina.

Publisher: London Routledge 2009Availability: Items available for loan: [Call number: 331.4810954 BAS-;] (1).
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2.
1-800-Worlds : The Making of The Indian Call Centre Economy

by Krishnamurthy, Mathangi.

Publisher: New Delhi Oxford University Press, 2018Availability: Items available for loan: [Call number: 658.8120954 KRI-1] (1).

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